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What clients actually say.

I'd rather show you what real clients say than throw invented stats at you. Here's a couple of honest ones.

As recommended by people at

POLARIS National Trust Common Ground Beans Coffee Club
"Having worked with Lol for over 4 years on multiple full service clients throughout a variety of sectors spanning e-commerce to lead generation, with her owning the PPC channel as part of the strategy I can confirm and personally vouch for her as a paid search professional. Her knowledge of PPC is vast and covers all levels — from small budget campaigns to larger resourced client portfolios."
James Foote
SEO Director, POLARIS
"If you're looking for someone to set up, review or transform your paid search strategy I would have no problem (and have frequently) recommending Lol."
Emma Pearson
Commercial Lead, National Trust
"Lol has been a great addition to the team! Very knowledgeable, professional and has achieved great results for our clients. I would highly recommend Lol & looking forward to working with her again."
Sam Medlicott
PPC Team, Common Ground
"We have worked with Lol for over four years. She has been responsible for our performance marketing across Google and Meta. She has been integral in our success and has provided a vital role in growing Beans Coffee Club reviews ten times in 4 years. Lol provided support more inline with a much larger agency service; providing insights into category performance, creating multi-channel strategies, support with creative direction and of course managing accounts on a day to day basis. I can't recommend Lol enough."
Richard Jones
Co-Founder, Beans Coffee Club

Case Study: Beans Coffee Club

Beans Coffee Club is a UK speciality coffee retailer, selling roasts from UK roasters on a one-off or subscription basis.

The Problem

When I took over the account, CPA was running at more than double what the client wanted to pay. Spend had drifted toward one-off purchases rather than subscriptions — even though subscriptions are where the profitability actually is. Membership benefits existed but weren't being communicated in the ads at all.

What Changed

I rebuilt the messaging around two genuinely different audiences — a higher-income, convenience-and-quality-focused group, and a younger, more price-sensitive, community-driven one — and reframed the offer itself. The price point didn't leave room for deeper discounting, so the fix was communicating the value that was already there, not cutting the price further.

The Honest Comparison

This isn't like-for-like: the old agency ran during the client's peak season with roughly double the ad budget I had in the off-season that followed. I'm including that context because it makes the CPA and CTR movement worth noting, not despite it.

Old Agency (Peak, 2x budget) Lol (Off-season)
Google Ads — CTR (Search)
Old Agency
16.69%
Lol
27.93%
Google Ads — CVR
Old Agency
3.23%
Lol
5.72%
Google Ads — CPA (lower is better)
Old Agency
£27.03
Lol
£12.15
Google Ads — CPC (lower is better)
Old Agency
£0.87
Lol
£0.69
Meta Ads — CVR
Old Agency
5.76%
Lol
6.76%
Meta Ads — CPM (lower is better)
Old Agency
£10.02
Lol
£7.14

All of this was achieved without any landing page changes — proof that fixing the offer and message in the ads themselves can move the needle, even when the landing page is off the table.

Case Study: PT Business Launch, Barcelona

A one-off strategy consultancy call, just before Christmas, for a former client who'd changed career to start a personal training business targeting Barcelona's 40+ expat community.

The Problem

Her original offer was discount-led and undifferentiated: book 10 sessions and get them for 50€ each, instead of 60€ for a single session.

What Changed

Using Alex Hormozi's Grand Slam Offer framework, we rebuilt the offer around value instead of discount — 10 sessions for 650€, with program design and follow-up calls included. She ran with the ad setup and launch herself.

The Result, In Her Own Words

"Just wanted to say a big thanks for your help as I feel like I have had such a successful campaign. In the end I didn't launch it until around 8th January, as I thought it best to wait until the expat community was back in town. Immediately on launch — literally within 2 hours I had some great results! Here's how things are looking after just over a week of running. I have spent £80 to get 50 potential clients — who all had to fill in a form with their name, email, phone number and a few questions. At least 10 have had personal trainers before — so a primed market. I am looking to get an initial 10 clients — 20 is the most clients I can have — and then take it from there."
Former client, personal trainer
Barcelona

Worth being clear on what this is: 50 leads (form fills) in the first week of a brand-new campaign, not confirmed paying clients yet. Included because it's a clean example of what a properly designed offer does to lead volume — not as a finished results claim.

The Track Record

19+
Years in Google Ads
B2B & Ecommerce
Specialism
Small & Focused
Client List, By Design

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